Career Pathways Customer Flow

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Career Pathways Customer Flow(link is external) – provides an overview of the Massachusetts Career Pathways customer flow to highlight the path a customer takes when they are enrolled in services through Vocational Rehabilitation, through the Career Center, and when they are co-enrolled.

What should I look for? The Flow Chart identifies what the customer gets and from which partner. Review this approach for ideas about how to layer key service components with key partners.