State-Level Cross Agency Collaborations: Stories and Strategies from the Field Designed to Address the Direct Support Professionals Staff (DSP) Crisis

This session explores how a state collaborates across agencies to address the shortage of Direct Support Professionals (DSPs). Panelists from the LEAD Center and Direct Care Workforce Strategies Center discuss how technical assistance and peer learning help states exchange strategies and proven practices. Additionally, panelists from North Carolina discuss how their state engages in cross-agency initiatives to positively impact recruitment and retention of DSPs. 

During this webinar:  

• Hear how North Carolina works across agencies to improve the recruitment and retention of DSPs. 
• Learn about resources and assistance available from two federal agencies to support states to address the DSP crisis.
• Explore how North Carolina’s approach can be adapted by other states to meet local and regional needs. 

This webinar was designed for workforce development professionals, American Job Center staff, vocational rehabilitation counselors, education and training providers, state and local policymakers, apprenticeship sponsors, and service providers interested in strengthening DSP recruitment, retention, and career pathways. It also benefits employer partners and community organizations working to expand opportunities for job seekers and build a sustainable DSP workforce. 

Featured Speakers: 

• Sarah Loizeaux (Moderator), LEAD Center, National Disability Institute 
• Shelley Hendren, Senior Policy Advisor, Office of Disability Employment Policy, U.S. Department of Labor
• Leah Cadena-Igdalsky, Subject Matter Expert, LEAD Center, Social Policy Research Associates
• Nicole Howell, Director, Direct Care Workforce Strategies Center, National Council on Aging
• Tina Barrett, Panelist, North Carolina Department of Health and Human Services 
• Melissa Smith, Panelist, North Carolina Community College System