Designing Accessible Digital Services for a Modern Workforce System: Lessons from Federal and State Leaders

As states continue to modernize the public workforce system, workforce services are increasingly delivered digitally. That means accessible digital platforms are essential for getting high-quality services to all job seekers, including Americans with disabilities.

To learn whether your state rises to federal accessibility standards, join us for an informative, interactive webinar led by the LEAD Center, the U.S. Department of Labor’s Civil Rights Center and Office of Disability Employment Policy, and state leaders from Colorado and Minnesota.

State panelists will answer registrant-submitted questions and offer practical insights on how states address accessibility challenges, strengthen internal capacity, and improve customer experience across digital platforms and workforce programs.

Attendees will:

• Understand how federal digital accessibility standards, including WCAG 2.1, support compliance with Workforce Innovation and Opportunity Act (WIOA) Section 188 in the public workforce system.
• Apply state-tested strategies to strengthen digital accessibility.
• Identify ways to embed accessibility into organizational strategy and daily operations.
• Explore key strategies and actionable steps highlighted in the new LEAD Center brief, “Improving Digital Accessibility in the Public Workforce Development System.”

Who should attend

This webinar is designed for local workforce development board members, Equal Employment Opportunity officers, One-Stop Operator management and staff, WIOA core programs and partners, accessibility coordinators, procurement and technology staff, and others responsible for ensuring accessible workforce services.

Featured speakers

• Sarah Loizeaux, Moderator and Presenter, LEAD Center
• Ben Cheriyan, Policy Advisor, Office of Disability Employment Policy, U.S. Department of Labor
• Naomi Barry-Perez, Director, Civil Rights Center, U.S. Department of Labor
• Britt Otter, Web Accessibility Administration, Colorado Department of Labor and Employment, Division of Labor Standards and Statistics
• Robin Bauknecht, M.A., CWDP, Senior Evaluation and Systems Training Advisor, Colorado Department of Labor and Employment
• Renee Rinehart, E&T Accessibility Coordinator, Colorado Department of Labor and Employment
• Heather Stein, Director of the Office of Diversity and Equal Opportunity and State Equal Opportunity Officer, Minnesota Department of Employment and Economic Development
• Samantha Clayton, Digital Accessibility Coordinator, Minnesota Department of Employment and Economic Development
• Jay Wyant, Chief Information Accessibility Officer, Minnesota Office of Accessibility, Minnesota IT Services

Register for the July 9 Webinar!

The LEAD Center is committed to ensuring that all attendees can participate fully in its webinars. Live CART and ASL interpreting services will be provided for this webinar. If you require additional accommodations, please email Courtney Williams at cwilliams@ndi-inc.org at least seven days before the event.

Registration Link:

https://us02web.zoom.us/webinar/register/WN_x_5qOKhTQm2yqOyds_AiSQ