State Policy/Initiative

Virginia State Plan for Aging Services “No Wrong Door”

~~‘Virginia’s NWD System offers electronic tools from case management intake to com-plex  care  coordination  to  hospital  and  care  transitions.  NWD  partners  include  all  25 AAAs,  120 local departments of social  services (LDSS), CILs  and an array  of providers ranging from  hospitals to  home health  organizations who can access an electronic re-source database of over 26,600 public and private  health and human supports maintained by Virginia Navigator. 

No Wrong Door is locally led and managed by 25 AAAs across the Commonwealth. Each unique local community has an advisory group and network of partners who contribute their expertise, collaborate and share client-level data, with consent, through a secure system to streamline access and support.’"