DRS Guide to Supported Employment and Job Coach Training Services

“The purpose of the Guide to Supported Employment and Job Coach Training Services is to provide practical and specific information to supplement the Virginia DRS Policy and Procedure Manual. Where possible, the Guide seeks to illustrate evolving best practices gleaned from case examples and data gathered in Virginia. Specifically, the Guide is intended to provide supported employment practitioners with guidance in:

• Achieving a customer-oriented environment that promotes consumer choice and participation, individual responsibility, practitioner excellence and sensitive delivery of quality services;
• Enhancing understanding of operational procedures and the need for cooperation, collaboration, and coordination;
• Clarifying and expanding on the roles, responsibilities, and expectations among supported employment practitioners; and
• Planning, implementing, monitoring, and evaluating supported employment programs.”