Expanding Agency Partnerships to Improve Reporting and Participant Services: A State Case Study and Resources

Multiple agencies and organizations serve participants under the federal Workforce Innovation and Opportunity Act (WIOA). To serve these participants effectively, agencies and organizations need to coordinate effectively—and one of the keys to doing so is collecting data regarding common customers.

This case study provides state and local workforce staff with resources to improve collaboration with key partners and to improve reporting to funders and among partners, which in turn can improve provision of service overall. The case study also showcases a collaborative effort implemented in Wisconsin that exemplifies the power of partnership to improve outcomes for job seekers with disabilities.