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Best Practices in Universal Design: Strategies for Intake & Orientation

LEAD Center
LEAD Center | May 2014 | Presentation

Universal design is the concept of an inclusive setting that welcomes diversity, including products and environments that are accessible to and useable by all. In the workplace, universal design strategies enable staff to provide easier access, a welcoming atmosphere, and better customer service in addition to strengthening practices to better serve persons with disabilities.

This presentation was used by Rebecca Salon, LEAD Center Project Director, and Elizabeth Jennings, LEAD Center Assistant Project Director, to lead a workshop titled "Best Practices in Universal Design: Strategies for Intake & Orientation" at the Annual National Association of Workforce Development Professionals (NAWDP) Conference in May 2014.